r333 Privacy Policy —
How We Protect Your Data

01 Introduction & Scope of This Policy

This Privacy Policy ("Policy") sets out the data processing practices of r333 ("r333", "we", "us", "the Company"), the operator of the online gaming platform accessible at r333.cam. This Policy applies to all individuals who register an r333 account, access the r333 platform as a guest, or interact with r333 customer support — regardless of the device or location from which they access the service.

r333 operates as an internationally licensed online gaming platform. In providing its services to Pakistani players and other eligible users, r333 collects and processes personal data as described in this Policy. This Policy is intended to meet international data protection standards applicable under r333's licensing jurisdiction and to reflect best practice in player data privacy.

This Policy should be read alongside r333's Terms & Conditions, available at r333.cam/terms-conditions. In the event of any conflict between this Policy and the Terms & Conditions on a data protection matter, this Policy shall prevail.

02 Personal Data We Collect

r333 collects personal data across several categories, depending on how you use the platform:

2.1 Registration Data

When you create an r333 account, we collect the information you provide at the point of registration, including:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Mobile phone number (used for account verification and, if you opt in, promotional communications);
• Country of residence;
• Username and password (passwords are stored in hashed form only).

2.2 Identity Verification Data

To comply with our anti-money laundering obligations and our gaming licence requirements, r333 may request the following documents at account opening or at any subsequent point during your account tenure:

• Government-issued photo identification (e.g., CNIC, passport);
• Proof of address (e.g., utility bill, bank statement, dated within 90 days);
• Proof of payment method ownership (e.g., screenshot of JazzCash or EasyPaisa account in your name);
• Source of funds documentation where required by our compliance team.

2.3 Transaction Data

r333 maintains a record of all financial transactions associated with your account, including deposit amounts, deposit timestamps, withdrawal requests, withdrawal processing dates, and payment method references. Raw payment credentials (card numbers, full bank account details) are not stored on r333 servers — these are handled directly by our licensed payment processors.

2.4 Gaming Activity Data

r333 records a complete history of your gaming activity on the platform, including games played, bet amounts, win and loss records, session timestamps, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and platform improvement purposes.

2.5 Technical & Usage Data

When you access r333, we automatically collect certain technical data, including:

• IP address;
• Device type and operating system;
• Browser type and version;
• Session duration and page navigation data;
• Referring URL (how you arrived at r333.cam).

This data is used for security monitoring, fraud detection, platform performance optimisation, and aggregate analytics. It is not used to build individual marketing profiles.

2.6 Communications Data

If you contact r333 customer support via live chat or email, we retain records of those communications for the purpose of resolving your query, training, and quality assurance. These records are stored securely and are not shared beyond the r333 support team except where required for complaint escalation or regulatory compliance.

03 How r333 Uses Your Personal Data

r333 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, identity verification data
Processing deposits and withdrawals	Transaction data, identity verification data
Age and identity verification (21+ compliance)	Date of birth, identity documents
Fraud prevention and AML compliance	Transaction data, technical data, identity data
Responsible gaming monitoring	Gaming activity data, session data
Customer support and dispute resolution	Communications data, gaming activity data, transaction data
Platform security and access control	Technical data, login history
Regulatory reporting and licensing compliance	Identity data, transaction data, gaming activity data
Service communications (account notices, policy updates)	Email address, phone number
Promotional communications (opt-in only)	Email address, phone number, gaming preferences

04 Legal Basis for Data Processing

r333 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to operate your r333 account, execute transactions, and deliver gaming services you have requested;
• Legal obligation: Processing required to comply with r333's anti-money laundering obligations, age verification requirements, licensing conditions, and regulatory reporting duties;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests do not override your data rights;
• Consent: Processing for optional purposes such as marketing communications, where you have given clear, specific, and freely withdrawable consent.

05 Data Sharing & Third-Party Disclosure

r333 does not sell, rent, or trade your personal data to any third party for their independent commercial use. r333 shares personal data with third parties only in the following circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, SadaPay, and cryptocurrency processing partners receive transaction data necessary to process your deposits and withdrawals. These parties process your data as independent data controllers under their own privacy policies and are not permitted to use it for any other purpose;
• Identity verification providers: Third-party KYC (Know Your Customer) services may receive copies of identity documents you submit for verification purposes. These providers are contractually bound to use your data solely for identity verification and AML screening;
• Licensing and regulatory authorities: r333 may be required to disclose player data to our gaming licence regulatory body or to law enforcement agencies where required by applicable law or a valid legal order;
• Fraud prevention services: r333 uses third-party fraud detection tools that may process IP address and device data to identify suspicious activity. These tools do not receive data that directly identifies you by name;
• Group entities: Where r333 operates within a corporate group structure, data may be shared with affiliated companies within that group for internal administrative purposes, subject to the same data protection standards set out in this Policy.

06 Cookies & Tracking Technologies

r333 uses cookies and similar tracking technologies on r333.cam to support platform functionality, maintain your login session, and analyse aggregate site usage. The following categories of cookies may be placed on your device:

• Strictly necessary cookies: Required for the platform to function. These include session management cookies that keep you logged in during an active gaming session. These cannot be disabled without affecting core platform functionality;
• Analytical cookies: Used to understand how visitors use r333.cam in aggregate — such as which pages are most visited and how long sessions last. This data is processed in anonymised or aggregated form only;
• Functional cookies: Store your platform preferences, such as game lobby display settings or language preferences, to improve your experience on return visits;
• Security cookies: Used to support fraud detection and access control systems on the r333 platform.

r333 does not use third-party advertising cookies or tracking pixels that transmit your personal data to advertising networks for the purpose of serving targeted advertisements on other websites.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to use the r333 platform.

07 Data Security Measures

r333 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and r333 servers;
• Industry-standard one-way hashing for all stored account passwords;
• Two-factor authentication (2FA) available to all players as an optional additional security layer;
• Access controls limiting r333 employee access to player data on a need-to-know basis;
• Regular security assessments and penetration testing of r333 platform infrastructure;
• Encrypted storage for all identity verification documents submitted to r333;
• Automated fraud detection and anomaly monitoring active on all accounts 24/7.

Notwithstanding these measures, no internet-based system can guarantee absolute security. r333 cannot guarantee that data transmitted over the internet will be completely secure in all circumstances. In the event of a data breach that is likely to result in material risk to affected players, r333 will notify affected individuals within the timeframe required under our licensing obligations.

08 Data Retention Periods

r333 retains personal data for the following periods:

Data Category	Retention Period	Basis
Active account data	Duration of account + 5 years post-closure	AML regulatory requirement
Transaction records	5 years from transaction date	AML regulatory requirement
Identity verification documents	5 years from submission date	KYC licensing obligation
Customer support communications	3 years from last communication	Legitimate interest / dispute resolution
Gaming activity logs	5 years post-account closure	Licensing / responsible gaming
Technical / session data	12 months from collection	Security monitoring / analytics
Marketing consent records	3 years from consent withdrawal	Legal compliance

Data held beyond its retention period is securely and irreversibly deleted from r333 systems unless a specific legal obligation requires its continued retention.

09 Your Data Rights

Subject to applicable law and r333's legal obligations, you have the following rights in relation to the personal data r333 holds about you:

To exercise any of these rights, contact r333 customer support via live chat on site or by email at the address provided in Section 13. r333 will respond to all data rights requests within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension within the initial 30-day period.

10 Children & Protection of Minors

If you believe that a minor has accessed or registered an r333 account, please contact r333 support immediately via live chat. r333 will investigate and take appropriate action, including permanent account closure, without delay.

11 International Data Transfers

r333 operates as an internationally licensed platform. In the course of providing its services, your personal data may be transferred to, stored on, or processed by servers and systems located outside Pakistan. Such transfers may occur in connection with the operation of r333's gaming infrastructure, payment processing partners, or identity verification service providers.

Where r333 transfers personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with the standards set out in this Policy. These safeguards may include contractual data protection clauses with third-party processors, data processing agreements incorporating standard contractual terms, and our assessment that the jurisdiction of the recipient provides an adequate level of data protection for the data being transferred.

12 Amendments to This Privacy Policy

r333 reserves the right to amend, update, or replace this Privacy Policy at any time. The effective date at the top of this Policy will be updated whenever a revision is made. Where changes are material — for example, if we change the categories of data we collect or introduce a new purpose for processing — r333 will make reasonable efforts to notify registered players via their registered email address or via an account notification before the changes take effect.

Your continued use of the r333 platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with the revised terms, you should close your r333 account and cease using the platform.

13 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or r333's handling of your personal data, please contact the r333 data team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, on the r333 platform

r333 will acknowledge all data privacy enquiries within 5 business days and aims to resolve them within 30 calendar days. If you are dissatisfied with r333's response to a data privacy complaint, you may escalate the matter to the data protection supervisory authority in r333's licensing jurisdiction. r333 will provide details of the relevant supervisory authority upon request.